Talking about user adoption at the NSW KM Forum on 24th September, 2013
Why is user adoption of new workplace information technologies - such as SharePoint - so difficult, yet people appear to have no difficulty learning how to use Facebook or Candy Crush?
I'll be talking about:
- What is user adoption? And should we even be talking about "users" and "adoption"?
- Is it really about the technology or more about getting governance and business culture right?
- How can you make sure people use new technologies when they are introduced?
But don't wait until the night - if you've got a question or comment about user adoption or my talking points, feel free to ask them here!