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Its not not about the technology | CC-BY

James Dellow

I work at Headshift | Dachis Group, a social media and social computing consultancy. I've written a few things, made presentations, and also some videos, that people find interesting. You can also follow me on Twitter and Google+.

Disclaimer: Information on this blog is of a general nature and represents my own independent opinion. Please seek advice for specific circumstances.

Unless otherwise stated, all original content on this blog is licensed under a Creative Commons Attribution 3.0 Australia License.

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March 21, 2011

What is Service Design?

via thisisservicedesignthinking.com

This video is a promo for a new'ish book, This is Service Design Thinking, but it provides a nice short explanation of what service design is about. Hat tip to Anel Palafox.