Wanted: Model use cases for Government 2.0
With GovHack coming up this weekend, its quite timely that over in Europe here is Lee talking about the value of open data. (BTW Don't just look at the slides - Lee has provided a set of great notes to go with his slides.)
I'm quite interested in 'use cases' for Government 2.0 at the moment and in this presentation Lee talks about three use cases related to participation and open data:
- Make invisible data visible & leverage open data for improvement;
- Participation & feedback can drive evolutionary improvement, enable co-design of services; and
- Treat government budgets as innovation funds & build solutions with people.
I've actually been thinking a lot about high level use cases for Government 2.0 more broadly than just those that relate to open data and I've playing around with a number of models. Unfortunately, most government participation models I've come across are focused on policy consultation, however Government 2.0 participation goes beyond simply providing feedback about policy changes.
Putting aside political uses of social media, some of the different ways of defining the overall scope of participation in Government I've come up with include this breakdown:
- Policy Consultation (naturally - however, with Government 2.0 we can go beyond just 'consultation');
- Identification of Problems, Opportunities or Possibilities (I like the application of 'serious games' in this area);
- Service Delivery; and
- Campaigns - i.e. communication to the public using social media and social networks
Lee also positions participation and Open Data in the context of the Headshift/Dachis Social Business Design framework and I think that certainly helps to define how social computing-based and design-based approaches, however it doesn't necessarily define the space (and its not intended to do that).
So, I'm interested know...
- How would you break down the scope of participation for Government 2.0; and
- Based on either my own or other frameworks for Government 2.0 participation, what kinds of model use cases would you suggest that could fit into such a framework?
