I’m presenting at the Institute of Information Management (IIM) NSW chapter meeting on 25th October, about moving from systems of record to systems of engagement:

Social Media guru, James Dellow will give us a briefing on some of the emerging trends in the way Social Media tools are changing the way organisations are thinking about recordkeeping, information and knowledge. If pressed, James might also offer insights into the latest technology and tools such as Jive, tibbr, Yammer, Socialtext, Drupal Commons, and the rest!

Where: Sydney CBD, Australia

When: Wednesday, October 26, 2011 from 5:30 PM to 7:30 PM

For more details and to register, see the IIM’s registration page for this event.

Crossed posted from the Headshift | Dachis Group Asia Pacific blog.

I'm at day 1 of Intranets2011 today, what is billed as a "fully-fledged conference for intranet practitioners". Personally, I'm pleased to see a reasonable selection of social business related presentations (apart from my own of course):

• Socialising SharePoint! 
• Three success stories from using Yammer at DET 
• A social intranet celebrates its second birthday 
• Taking a user-centred approach to intranet design 
• Customer experience and intranets in the context of service design

Strongly related topics around organisational change include:

• Change management is paramount 
• Tips to gain executive support 
• Ask an executive

My first impressions this morning, primarily from listening to Jane McConnell's presentation, is that here in Australia (and NZ) there is still a big divide between 'traditional' intranet managers and those moving towards social business (what some also call "enterprise 2.0"). This is not just evident in the language and stories used, but also in the stats.

Out of 120+ people attending today, only one person admitted to being a community manager and 1 person identified themselves as being from HR. Two people had attended an "Enterprise 2.0" branded conference. This mix was also largely mirrored in Jane's stats.

This doesn't mean people aren't interested (based on my conversation over the break) and I hope the content over the next few days will help to bridge that gap between these different communities. However, there is also a view that its time for intranet managers to adapt or face the risk of the ground simply shifting from beneath them (Jane talked about an organisation where a group leading a social network initiative openly talk about trying to kill off the old intranet, and intranet team with it).

One mistake I think people here might make is to treat social media as feature. While I agree that the terminology and phrases we use around 'social' will increasingly become business-as-usual, I disagree that you can view this change simply as a technology feature to incorporate.

In this respect, James Robertson is correct that something is changing in the world of intranets. I might modify that slightly and say - it has already changed.

Lets see what happens next.

Over 4 weeks – across 4 continents – 4 Summits will be convened.
Sydney,  2 March -  Austin, 10 March -  London, 24 March – Singapore, 6 April

...the global series of Dachis Group Social Business Summits will be launched in Sydney, bringing together internationally recognised thought leaders and expert practitioners to create a vision and inspire conversations about the state of Social Business in 2011.

...

Attendance is by invitation only, so please be quick to register your interest as places are limited and filling fast!

Sydney
Date: Wednesday, 2 March
Venue: The Mint, 10 Macquarie St, Sydney
Cost: A$395 early bird (to 18th Feb)

Singapore
Date: Wednesday, 6 April
Venue: The BoatHouse,
Cost: US$395 early bird (to 11th March)

Request an invitation and find more information on the Social Business Summit website.

Just in case you've missed us talking about this elsewhere. If you are interested in attending, don't forget to request your invitation!

Everyone is talking about social media, social networks, Facebook, YouTube and Twitter but not many people are discussing how to be a socially designed business.

A social business is one where we use the opportunities presented by new technologies to deliver business value - to reduce costs, increase effectiveness or mitigate risks.

Come along to this presentation to discuss a new perspective on being a socially designed business:

• Customer Participation: Engaging with customers in ways that traditional one-way communication cannot support.
• Workforce Collaboration: Meeting your workforce's need to collaborate and coordinate efforts to effectively meet business goals.
• Business Partner Optimisation: Rethinking value chain relationships, including connections like suppliers, distribution networks, and vendors/delivery partners.

During the presentation, the Headshift team will facilitate discussion and lead a brainstorming activity to help you understand the opportunities and think about next steps.

The Headshift team is running a short event on the 23rd November, here in Sydney. Hope to see you there!

I was disappointed that I couldn't make this SI BarCamp in Sydney over the weekend, but from the photo stream it looks like they had a successful day! Headshift's Kate Carruthers was one of the co-unorganisers, along with Michelle Williams (who I met through the Social Innovation Camp process earlier in the year).

I was really disappointed that I missed the public forum with Ezio Manzini, held in Sydney last week. However, I did manage to find this recorded excerpt from a presentation he made in 2008 where he talks about service design and social innovation.

Just to let you know that I have a couple of conferences coming up this month and in July where I'll be running workshops:

 

Knowledge Transfer and Retention, 24th-25th May, Sydney

 

On the second day of this conference, I'll be running a workshop on designing a simpler, smarter, social knowledge transfer and retention approach. In this workshop I will be using our Social Business Design framework to explain how to tap into collective intelligence, improve productivity through in-the-flow knowledge transfer and do more with less.

 

Public Sector Marketing, 28th-30th July, Canberra

 

I will be running a full-day masterclass on the last day of this conference, to provide an A-Z guide to implementing a social media marketing strategy. This will be based on Gov 2.0 Taskforce Project 8 guidelines, developed by Headshift, however I'll also be providing an overview of current current Web trends and their impact on policy setting and public sector marketing.

 

As always, come along to either of these workshops ready to participate!

Cross-posted from the Headshift Australasia blog.

James Dellow aka Chieftech (from Headshift/Dachis Group) and Alex Manchester (from Step Two Designs) invite you to join them for breakfast to chat informally about Enterprise 2.0 and related topics like Corporate Social Networks, Knowledge Management, Intranet 2.0 and Workforce Collaboration.

Come along to ask questions and share your experiences of introducing social computing to the enterprise!

Ok. This isn't quite to the same scale of the The 2.0 Adoption (who recently joined the Dachis Group family of companies, along with Headshift). However, its still a chance to come along and take part in an informal peer forum to discuss anything related to Enterprise 2.0.

Please RSVP on upcoming or simple add a comment below. And of course, feel free to spread the word.