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March 10, 2010

The Enterprise 2.0 Breakfast comes to Melbourne

A big thank you to everyone in Melbourne for joining Anne and I for an Enterprise 2.0 breakfast. As always the conversation covered a lot of topics, mostly related one way or another to the topic of 'Enterprise 2.0'.

Howard Emery (pictured at the back of the group, in a black jacket) provided some conversational inspiration for me, with his recent guest post on the Headshift Australasia blog. As we walked over to Southbank from the hotel in the city, Anne and I ended up chatting about the differences between Sydney and Melbourne (as you do!). Naturally, we ended up talking about one of my favourites topics, which is the idea of treating information environments as a kind of urban environment that people have to navigate through - it raises all sorts of interesting questions about design, planning but also if it is possible to transplant one culture from one place to another. That conversation spilled over into the breakfast conversation, although I also ended up talking about everything from the future of intranets as being about getting things done and the challenges of encouraging senior managers to engage online with each other.

I'm expecting the next Enterprise 2.0 Breakfast will be back in Sydney, sometime in April or May. Stay tuned for details from me or Alex Manchester (over at Step Two Designs) for details.

BTW tomorrow (Thursday) I'm at the second day of the Hargraves Institute's Innovation 2010 conference, talking about Social Business Design (which coincides with the start of Social Business Summit series in Austin, Texas tomorrow too).

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Filed under  //   e20forbreakfastmelb   e20forbreakfastsyd   enterprise 2.0   enterprise social computing   enterprise wikis   events   intranet 2.0   intranets   melbourne   photos  

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March 4, 2010

Community Management and Government 2.0

I'm attending the Australian Community Managers' 3rd Roundtable meeting today, in Canberra.

This morning had a government focus, starting with Craig Thomler who spoke about his experiences of managing communities for the Department of Health & Ageing and then facilitated a discussion covering issues such as the use of advertising, viral and organic communities, moderation and risk management.

I then provided an overview of the community management aspects of the Project 8 Online Engagement Guidelines. As I explained this morning, community management - as a function and as a role - is central to the approach we outlined in the guidelines. So far when I've been speaking about the guidelines, I've really provided just an overview of the whole package of materials and the online engagement framework. This time I had a chance to talk about the chapters 4 and 5 from the Online Engagement Guidelines that cover:

  • Community Management How-To; and
  • Roles and Competencies (and Policies).

I then put some of this theory into context by looking at the Gov 2.0 Taskforce itself and the ALRC pilot as case studies.

Considering all the people and experience in the room today, I was very happy with the feedback to the concepts I described:

This afternoon, @Warlach is talking about his new role at Earth Hour (which is coming up on the 27th March) and later we'll be hearing from Venessa Paech from Lonely Planet.

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Filed under  //   canberra   community management   events   government 2.0   social networks  

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March 2, 2010

My first Ignite experience, at Ignite Sydney 4

My presentation idea for Ignite Sydney 4 wasn't successful, but I was still pretty excited about going along tonight to experience the event for the first time. I have to say that I absolutely love the format, although the pace of the slides transitions wasn't actually as fast as I was expecting - so while the presenters have to keep moving, its not as rushed as you might expect. An "Ignite Express" event with faster, shorter talks could be an interesting variation on the theme, perhaps?

The whole event actually makes me think of a more user-friendly version of BarCamp (and not just because there was actually a bar at Ignite). Like BarCamp, a series of diverse, quirky, talks were served up and there was still a strong tech and media feel to many of them. In fact, I bumped into more than few people I've met at BarCamp Sydney and Canberra (and elsewhere).

However, unlike BarCamp everything was organised well in advance and the organisers aren't afraid to accept sponsorship to help pay for the venue etc. I think having been through the minimalist BarCamp approach (sponsors are very low key at BarCamp) I was a little taken a back by the advertising at Ignite. Some of the presenters were also sponsors or organisers, so it was a little confusing. At least one of the presentations felt like a sales pitch, but I don't think they were a sponsor.

That aside, the atmosphere was good and its exciting to see the Ignite event bring a different presentation style (and even some topics) to a broader audience. Perhaps this style might go even more mainstream in the future? I'd love to see this happen at a conference!

This is a serious point - the BarCamp community see their events as a model for others to follow. However, for the Ignite audience I think their slightly more commercial and a little more organised approach also works pretty well.

BTW I should point out that local charity, OzHarvest, were the recipients of a voluntary $5 entry fee.

I also think I have a better idea of what works at Ignite. So wish me luck for Ignite 5 :-)

Photo credit: Haikugami CC-NC-SA

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Filed under  //   events   ignite   sydney  

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February 21, 2010

Events in March 2010 - Sydney, Canberra and Melbourne

March is shaping up to be a busy month for me at Headshift. Here are some events I'm involved with that you might be interested in:
I look forward to seeing some of you at one or more these events during March!

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February 18, 2010

Masterclass: Online community engagement for the public sector - 22nd March, 2010 - Canberra

mcbanner.png

We are taking advantage of the fact that Robin Hamman will be here in Sydney for our Social Business Summit to run a special half-day masterclass in Canberra on Monday 22nd March.

Featuring Robin and facilitated by Anne Bartlett-Bragg, the masterclass will address:

  • How existing government activities can be undertaken with more impact, wider reach, and effectiveness using social media;
  • Who should do it (and who shouldn't);
  • The guidelines and roles a government agency will need; and
  • Measuring success for different stake holders.

Please contact me at james.dellow@headshift.com or call 0414 233711 for more information or if you would like to register for the masterclass.
via headshift.com

I'll be taking a bit of back seat at this event, but it will give you the chance to hear from two other very experienced people from the Headshift team. Robin's profile speaks for itself, meanwhile you may not be aware that Anne was the other primary author to the Project 8 guidelines I've been talking about a lot recently :-)

Anne was also the lead consultant for Taskforce Project 15, to assist the Australian Law Reform Commission to run an online engagement pilot with their stakeholders.

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Filed under  //   canberra   events   government 2.0   headshift  

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February 7, 2010

Gov 2.0 and Social Innovation at Barcamp Canberra 2010 #bcc2010

via vimeo.com

This is a montage of short clips filmed (using my Flip video camera) at Barcamp Canberra 2010, which explores some of the themes of Government 2.0 and Social Innovation from the day.

BTW My slides from Barcamp ('Remixing Gov 2.0' and 'Hello. My Name is, Social Business Design.') and the session I ran on Gov 2.0 on Friday (which is really the extended version of my Barcamp presentation) are also all available online.

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Filed under  //   barcamp   bcc2010   canberra   events   government 2.0   presentations   video  

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February 4, 2010

Gov 2.0 and what it means for federal government departments - Canberra 5/2 @ 2pm

What is Government 2.0 all about? And how can Knowledge Management help staff in government agencies to meet its objectives?

The Federal Government sponsored Government 2.0 Taskforce presented its final report at the end of 2009 - see http://www.finance.gov.au/publications/gov20taskforcereport/index.html

As part of the Taskforce's consultation process, they commissioned the creation of Online Engagement Guidelines and a Web 2.0 Toolkit. This was designed to provide guidance to government agencies using web 2.0 tools and provided a recommendation for a toolkit of web 2.0 technologies that agencies can use based on principles of shared services and re-use.

James Dellow will provide a briefing on:
* The Government 2.0 Taskforce
* An overview of the new Online Engagement Guidelines and Web 2.0 Toolkit
* How you can make use of it
* How your Knowledge Management skills and practices can contribute to enabling Government 2.0

James will then facilitate an open discussion on the topic, using a conversation cafe style format.

via actkm.org

Thanks to the ACT KM community and Brad Hinton at AusAID, I'm taking advantage of the fact that I'm down in Canberra this weekend for BarCamp Canberra by running this session tomorrow (Friday) about Government 2.0, with a focus on the Online Engagement Guidelines I helped to write for Taskforce Project 8.

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Filed under  //   canberra   events   government 2.0   knowledge management   knowledge sharing  

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January 27, 2010

The 2.0 Adoption Council's Social Computing Webinar Series

Dates – January 28th, February 4th, February 11th, February 18th at 12:00 p.m. ET

  • January 28th: Webinar #1: Social Computing Adoption in the Enterprise “the Before” – learn how to best develop the business case, gain buy-in, select technology and establish the team
  • February 4th: Webinar #2: Social Computing Adoption in the Enterprise “the After” –gather best practices on implementation, policy formation, training, and community management
  • February 11th: Webinar #3: EMC Enterprise 2.0 Case Study
  • February 18th: Webinar #4: Raytheon Enterprise 2.0 Case Study
    • via itsinsider.com

    Unfortunately 12pm E(S)T is something like 4am in the morning here on Australia's east coast, however they will be posting the deck from each Webinar on slideshare.

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    Filed under  //   case studies   enterprise 2.0   events   intranet 2.0   intranets   webinars  

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    January 20, 2010

    Enterprise 2.0 for Breakfast this morning #e20forbreakfastsyd

    Thanks to everyone who joined us for our Enterprise 2.0 meet up this morning, here in Sydney. One of the main themes in the conversation this morning was discussing our own experiences of the different organisational factors - such as internal politics, perceptions of productivity in the workplace, information security concerns and generational change - that get in the way of effectively introducing enterprise social computing.

    Unfortunately, due a sporting injury, Alex wasn't was able to make it this time but hopefully he'll be recovered for our next meet up. If you couldn't make today either but would like to be invited to future meet ups, please get in touch with your twitter or email details so I can 'ping' you when we schedule our next event.

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    Filed under  //   e20forbreakfastsyd   enterprise 2.0   enterprise social computing   enterprise wikis   events   intranet 2.0   intranets   photos   sydney  

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    January 14, 2010

    Delivering The Future with Social Business Design at Innovation 2010 - 10th-11th March, Melbourne

    via hargraves.com.au

    While Headshift/Dachis Group's own Social Business Summit kicks off in the Austin Texas, I'll be attending the Hargraves Institute's Innovation 2010 conference to also talk about Social Business Design:

    The global financial crisis exposed some very expensive, bureaucratic structures inside companies that represent a drain on productivity and a waste of human potential. Companies that emerge from this period as leaders will be more agile, network-centric and people-powered. Learn about the four Social Business Design archetypes, how Social Business Design can be applied to stimulate and support innovation with customers, the workforce and business partners.

    Full details are in the conference brochure.

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    Filed under  //   events   innovation   melbourne   social business design  

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