Community Management and Government 2.0
- Community Management How-To; and
- Roles and Competencies (and Policies).


We are taking advantage of the fact that Robin Hamman will be here in Sydney for our Social Business Summit to run a special half-day masterclass in Canberra on Monday 22nd March.Featuring Robin and facilitated by Anne Bartlett-Bragg, the masterclass will address:
- How existing government activities can be undertaken with more impact, wider reach, and effectiveness using social media;
- Who should do it (and who shouldn't);
- The guidelines and roles a government agency will need; and
- Measuring success for different stake holders.
Please contact me at james.dellow@headshift.com or call 0414 233711 for more information or if you would like to register for the masterclass.
I'll be taking a bit of back seat at this event, but it will give you the chance to hear from two other very experienced people from the Headshift team. Robin's profile speaks for itself, meanwhile you may not be aware that Anne was the other primary author to the Project 8 guidelines I've been talking about a lot recently :-)
Anne was also the lead consultant for Taskforce Project 15, to assist the Australian Law Reform Commission to run an online engagement pilot with their stakeholders.
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It was a really pleasant surprise to find Anne Faulkner, from the UK's online centres, here in Australian and attending BarCamp Canberra 2010. Anne is a champion for digital inclusion in the UK and does it in a way that I don't think I've seen anyone do here in Australia just yet.
Anne Faulkner, Head of Policy and Business Development for the UK online centres network, kindly agreed to share her observations from BarCamp Canberra 2010 about the differences between the UK and Australia in terms of social innovation and digital inclusion.
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This is a montage of short clips filmed (using my Flip video camera) at Barcamp Canberra 2010, which explores some of the themes of Government 2.0 and Social Innovation from the day.
BTW My slides from Barcamp ('Remixing Gov 2.0' and 'Hello. My Name is, Social Business Design.') and the session I ran on Gov 2.0 on Friday (which is really the extended version of my Barcamp presentation) are also all available online.
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What is Government 2.0 all about? And how can Knowledge Management help staff in government agencies to meet its objectives?
The Federal Government sponsored Government 2.0 Taskforce presented its final report at the end of 2009 - see http://www.finance.gov.au/publications/gov20taskforcereport/index.html
As part of the Taskforce's consultation process, they commissioned the creation of Online Engagement Guidelines and a Web 2.0 Toolkit. This was designed to provide guidance to government agencies using web 2.0 tools and provided a recommendation for a toolkit of web 2.0 technologies that agencies can use based on principles of shared services and re-use.
James Dellow will provide a briefing on:
* The Government 2.0 Taskforce
* An overview of the new Online Engagement Guidelines and Web 2.0 Toolkit
* How you can make use of it
* How your Knowledge Management skills and practices can contribute to enabling Government 2.0James will then facilitate an open discussion on the topic, using a conversation cafe style format.
Thanks to the ACT KM community and Brad Hinton at AusAID, I'm taking advantage of the fact that I'm down in Canberra this weekend for BarCamp Canberra by running this session tomorrow (Friday) about Government 2.0, with a focus on the Online Engagement Guidelines I helped to write for Taskforce Project 8.
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