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July 3, 2010

Confluence 3.3 Sneak Peek - new rich text editor features

via blogs.atlassian.com

I was recently asked what is a fairly frequent question... what's the difference between the popular social suite software options, aka enterprise wikis, which includes products like Confluence.

Personally I think one of the stand out features of Confluence is its rich text editor + macro capabilities. In some respects, if you aren't thinking about Confluence with this in mind, then really I'm tempted to ask why are you even considering Confluence. Confluence isn't just a wiki, its an enterprise social swiss army knife. Or as I like to think about it, its the social computing equivalent of the spreadsheet. :-)

However, it can be difficult for novice users to get into using macros and other advanced Confluence features. But this sneak peak of Confluence 3.3 from Matt Hodges really shows how its becoming easier and easier for anyone to become a Confluence wiki ninja and make existing ninjas even more productive.

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Filed under  //   Atlassian Confluence   enterprise social computing   enterprise wikis   technology adoption   video  

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October 29, 2009

A wiki name tag...

This image licensed under Creative Commons BY-NC-ND

... and very appropriate for an open house at Atlassian tonight. A great oppourtunity to network with the Atlassian crew, other Atlassian partners, clients and also @trib :-)

We also heard our Webinar is attracting lots of interest which is great to hear!

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Filed under  //   Atlassian Confluence   enterprise wikis   events   photos   wikis  

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October 23, 2009

Recording of our Designing for Adoption webinar

via headshift.com

This is cross posted from the Headshift Australasia blog... if you check out the original post, there are links to plenty of additional reading about the case studies we mentioned.

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Filed under  //   Atlassian Confluence   enterprise 2.0   enterprise social computing   enterprise wikis   events   technology adoption  

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October 18, 2009

Webinar: Designing for Adoption - Friday 23rd Oct @ 9am (Sydney time)

This Friday morning (9am, Sydney, Australia time), Anne and I are excited to be presenting a webinar for Atlassian. We will explain the benefits of customising Confluence and how applying a user-centered approach can help to overcome the typical barriers of enterprise wiki adoption.

We will be covering:

  • The benefits of using Confluence as an enterprise social computing platform;
  • The user's perspective and barriers to wiki adoption;
  • Taking a user-centred design approach with Confluence; and
  • Examples of user-centred design for Confluence from Headshift's portfolio.

To attend this webinar, please register here.
via headshift.com

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Filed under  //   Atlassian Confluence   enterprise wikis   events   headshift   user-centred design  

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October 13, 2009

From the Confluence Product Blog: Five Ways to get the Most From Your Confluence Personal Space

via blogs.atlassian.com

Five great tips from the Atlassian guys on how to get the most from your Confluence wiki's Personal Space:

  1. Manage Personal Files
  2. Start a Personal Blog
  3. Share what you're working on
  4. Show that you're an expert
  5. Show that you're a person

These tips actually have pretty broad application to just about any enterprise social computing platform that supports some kind of profile or personal space, however I think there are some particular Confluence features that are worth bearing in mind:

  • Every change you make to your personal space is part of the overall tagged (and secure) activity stream of Confluence, so your personal space isn't another silo; and
  • You can attach documents and other files to your personal space and use macros to pull content from elsewhere across Confluence (and beyond) - so its more than just a "profile" page.

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Filed under  //   Atlassian Confluence   enterprise 2.0   enterprise social computing   enterprise wikis   hints and tips   knowledge management  

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Disclaimer: Information on this blog is of a general nature and represents my own independent opinion. Please seek advice for specific circumstances. Copyright: Unless otherwise stated, the content on this blog is licensed under Creative Commons Attribution-Share Alike 2.5 Australia terms.