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January 13, 2010

Denmark Leads the Way in Digital Care - NYTimes.com

Kurt Nielsen, the hospital’s director, says that while the doctors are not particularly adept at information technology, they have gradually embraced it. And it helps that the staff was involved in developing the innovations.

“My staff at the hospital is very, very satisfied,” he said. “We build these systems in an incremental way, and seek their input throughout.”

via nytimes.com

Talking of Social Business Design, I've written before about the need for new approaches to IT in healthcare. It sounds like the Danish have the right attitude more than anything else.

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Filed under  //   agile   healthcare   information technology management   social business design  

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August 6, 2009

Failure of the Waterfall approach for intranets, IM, KM and collaboration projects

Most of us have built and reviewed and rebuilt intranets using Waterfall project methodologies. It’s the process of understanding all of the requirements and risks first, developing specifications to describe them, and then implementing the solution. Using this approach, however, typically results in late and over budget intranets. This is because intranet projects are often plagued with changing requirements, unanticipated integration challenges, and usability annoyances that are difficult to accommodate in the fixed scope of the project
via zenagile.wordpress.com

I can't tell you how strongly I agree with the recommendations here - its one of the reasons I've been a fan of the MIKE 2.0 methodology, to help break that waterfall approach failure cycle with not just intranets projects but any kind of information management, knowledge management or collaboration system implementation.
BTW I couldn't find the original article, so hat tip to Matthew Hodgson for sharing it.

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Filed under  //   agile   collaboration   information management   intranets   knowledge management   methodologies   mike 2.0  

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